December 06th, 2021

Google My Business is Now Google Maps

I was on my way back from a meeting and called home to see what the family wanted for dinner..
I tried to call our favorite Italian restaurant. They have a new website and, the web designer put the wrong phone number on the home page, so I tried Google; that number was also disconnected. Being the loyal customer that I am, I walked in and ordered, ya, it is that good. 
Now can you see the 3 major problems they now have for new customers?

1. Their Google listing is not up to date, which is the number one way people find any business.
2. The website call button needs to be updated as well.
3. New customers who are craving a good lasagna will try the Google listing number and get a disconnect message and assume they are out of business and call another place. 

So I emailed the owner and got a response from a big marketing company saying they would look into it. This is a mom-and-pop place and they depend on this business. 
Don't trust your livelihood to a big company that will get to your problem when they feel like it. At my company, we take concerns like this very seriously and get them fixed immediately. Or I teach my clients how to do it for themselves.